Shipping policy
Lunuuria – Shipping Policy
Order Processing
Every order matters to us. We want your order to arrive as smoothly and safely as possible. All orders are processed within 1–3 business days, and you will receive an email confirmation when your order is on its way. In the meantime, you can look forward to your Lunuuria products bringing a little moment of well-being to your everyday routine.
Where We Ship
Lunuuria brings a little well-being to customers across borders. We currently ship to the following countries:
European Union countries:
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
Countries outside the European Union:
United Kingdom (UK), United States (USA), Norway and Switzerland.
Shipping Methods and Estimated Delivery Times
Your order is delivered reliably to your doorstep via FedEx Home Delivery.
-
Estimated delivery time: 5–8 business days from dispatch.
-
Tracking: You will receive a tracking number by email a few days after placing your order. If you do not receive a tracking number, we will be happy to help you locate your parcel.
Shipping Costs
-
Shipping costs are calculated based on the weight of your order and are displayed at checkout before payment.
Please Note
Although we always strive to provide the best possible service, occasional delays may occur due to factors such as customs processing, incorrect customer information or circumstances beyond our control (force majeure).
Our commitment is to do our best to ensure that your order reaches you safely.