Lunuuria – Terms of Service

GENERAL

Welcome to Lunuuria! In these Terms, “we,” “us,” and “our” refer to Lunuuria. Lunuuria operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Lunuuria uses Shopify’s technology, which enables us to provide the Services to you.

The following terms, together with the policies referred to herein, constitute these “Terms of Service” or “Terms” and set out your rights and obligations when using the Services.

Please read these Terms of Service carefully, as they contain important information about your rights and include disclaimers of warranties and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or our Privacy Policy, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or territory of residence and consent to your minor dependents using the Services on devices that you own, purchase, or control.

To use the Services, including browsing or using our online stores or purchasing the products or services offered, you may be asked to provide certain information, such as your email address and billing, payment, and shipping information. You represent and warrant that all information you provide to us is accurate, current, and complete and that you have all necessary rights to provide such information.

You are solely responsible for keeping your account credentials secure and for all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 – OUR PRODUCTS

We have made every effort to ensure that the information about our products and services available in our online stores is as accurate as possible. However, please note that product colours or appearance may differ from how they appear on your screen. This may be affected by the device you use to access the store and its settings and configurations.

We do not guarantee that the appearance or quality of any products or services you purchase will meet your expectations or correspond exactly to the descriptions or images displayed in our online store.

All product descriptions may be changed at any time without notice and at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person or in any geographic region or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS

When you place an order, you are offering to purchase a product or service. Lunuuria reserves the right to accept or reject your order for any reason at our sole discretion. Your order has not been accepted until Lunuuria confirms its acceptance. We must receive and process your payment before your order is accepted.

Please carefully review your order before submitting it, as Lunuuria may not be able to accommodate cancellation requests after an order has been accepted. If we do not accept your order, make changes to it, or cancel it, we will attempt to notify you using the email address, billing address, or telephone number you provided when placing the order.

Purchases may only be returned or exchanged in accordance with our Return Policy [LINK].

You represent and warrant that your purchase is intended for your personal or household use and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING

Prices, discounts, and promotions may be changed without prior notice. The price charged for a product or service will be the price in effect at the time the order is placed. The price will be stated in the order confirmation email.

Unless otherwise expressly stated, displayed prices do not include taxes, shipping costs, handling fees, customs duties, or import charges.

Prices displayed in our online store may differ from prices available in physical stores, online stores, or other third-party stores. We may occasionally offer promotions relating to our Services that may affect pricing and may be subject to terms separate from these Terms. If there is a conflict between the terms of a promotion and these Terms, the promotional terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information whenever you make purchases through our stores. You agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so that we can process your transactions and contact you when necessary.

You represent and warrant that: (i) the credit card information you provide is truthful, accurate, and complete; (ii) you have the right to use the credit card information provided to make the purchase; (iii) your credit card company will honour the charges incurred by you; and (iv) you will pay all charges incurred by you, including the stated prices, shipping and handling costs, and any applicable taxes.

SECTION 5 – SHIPMENTS AND DELIVERY

We are not responsible for delays in shipments or deliveries. All delivery times are estimates and cannot be guaranteed. We are not responsible for delays caused by the carrier, customs procedures, or other events beyond our control.

Once we hand the products over to the shipping carrier, ownership of the products and the risk of loss transfer to you.

SECTION 6 – INTELLECTUAL PROPERTY

The Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, videos, photographs, and their design, selection, and arrangement, are owned by Lunuuria, its partners, or its licensors and are protected by United States and international patent, copyright, and intellectual property laws.

These Terms grant you permission to use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, or transmit any materials from the Services, or create derivative works from them, without our prior written permission.

Unless expressly stated otherwise herein, nothing in these Terms grants you, or shall be construed as granting you, any licence or other rights under any patent, trademark, copyright, or other intellectual property right of Lunuuria, Shopify, or any third party. Unauthorised use of the Services may violate applicable intellectual property laws. Lunuuria reserves all rights not expressly granted herein.

The names, logos, product and service names, designs, and slogans of Lunuuria are trademarks of Lunuuria or its partners or licensors. You may not use these trademarks without Lunuuria’s prior written permission.

The Shopify name, logo, product and service names, designs, and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans displayed on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS

As part of the Services, you may be provided with access to third-party tools that we do not monitor and over which we have no control or influence.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

If you use optional tools made available through the website, you do so entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms under which such tools are provided by the relevant third parties.

We may also introduce new features through the Services in the future, including new tools and resources. Such new features shall also be considered part of the Services and shall be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites operated and maintained by third parties, including embedded third-party functionality. We are not responsible for investigating or evaluating the content or accuracy of any third-party materials or websites if you choose to access such content.

If you choose to leave the Services to access such materials or third-party websites, you do so at your own risk.

We are not responsible for any harm or damages related to your use of third-party websites or your purchase or use of products, services, resources, or content available through third-party websites.

Before entering into any transaction, carefully review the third party’s policies and procedures and make sure you understand them. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third party.

SECTION 9 – SHOPIFY RELATIONSHIP

[NOTE TO MERCHANT: This section accurately describes Shopify’s relationship with your store and must not be removed or modified.]

Lunuuria uses Shopify’s services to provide the Services to you. However, for all purchases you make through our store, the contracting party is directly Lunuuria.

By using the Services, you acknowledge that Shopify is not responsible for any aspect of transactions conducted between you and Lunuuria, including any injury, damage, or loss arising from the products or services purchased.

You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising out of or relating to your purchases and transactions with Lunuuria.

SECTION 10 – PRIVACY POLICY

All personal information collected through the Services is subject to our Privacy Policy, which can be found here [LINK]. Certain personal information may also be subject to Shopify’s Privacy Policy, which can be found here.

By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your use of the Services in order to provide and improve the Services. To provide the Services to you, information that you submit through the Services may be transferred to and shared with Shopify and third parties that may be located in countries other than your country of residence.

Our Privacy Policy [LINK] provides further information about how we, Shopify, and our partners use your personal information.

SECTION 11 – FEEDBACK

If you submit, upload, publish, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute, and display such Feedback in any form and for any purpose, including commercial purposes.

For example, we may exercise these rights to provide, operate, evaluate, improve, and market the Services and to comply with our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that: (i) you own the Feedback or have all necessary rights to it; (ii) you have disclosed any compensation or incentives you have received in connection with submitting the Feedback; and (iii) your Feedback complies with these Terms.

We have no obligation to: (1) maintain the confidentiality of your Feedback; (2) pay compensation for your Feedback; or (3) respond to your Feedback.

We may, but have no obligation to, monitor or edit Feedback or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, libellous, pornographic, obscene, objectionable, or otherwise in violation of any party’s intellectual property rights or these Terms.

You warrant that your Feedback will not infringe any third-party rights, including copyrights, trademarks, privacy, personality, or other personal or proprietary rights.

You further agree that your Feedback will not contain defamatory or otherwise unlawful, abusive, or obscene material, or any computer viruses or other malware that could in any way affect the operation of the Services or related websites.

You may not use a false email address, impersonate another person, or otherwise mislead us or third parties regarding the origin of any Feedback. You are solely responsible for your Feedback and its accuracy. We assume no liability for any Feedback posted by you or any third party.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS

There may occasionally be information in the Services that contains typographical errors, inaccuracies, or omissions relating to, for example, product descriptions, prices, promotions, product shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions and, if any information is inaccurate, to change or update the information or cancel orders at any time without prior notice, including after an order has been submitted.

SECTION 13 – PROHIBITED USES

You may use the Services only for lawful purposes. You may not use the Services, directly or indirectly:

(a) for any unlawful or harmful purpose;
(b) to violate any applicable international, federal, provincial, state, or local statutes, rules, laws, or regulations;
(c) to infringe upon our intellectual property rights or the intellectual property rights of others;
(d) to harass, abuse, insult, harm, defame, slander, disparage, or intimidate our employees or other persons;
(e) to submit false or misleading information;
(f) to upload, knowingly receive, download, use, or reuse material that violates these Terms;
(g) to transmit or facilitate the transmission of advertising or promotional material, including spam, chain letters, or junk mail, or to engage in similar forms of solicitation;
(h) to impersonate or attempt to impersonate another person or entity; or
(i) to engage in any other activity that restricts or prevents anyone from using or enjoying the Services, or that, in our judgment, may harm Lunuuria, Shopify, or users of the Services or expose them to liability.

You further agree not to:

(a) upload or transmit viruses or any other malicious code that may affect the operation or use of the Services;
(b) reproduce, duplicate, copy, sell, resell, or exploit any part of the Services;
(c) collect or track the personal information of others;
(d) spam, phish, pharm, pretext, spider, crawl, or scrape information; or
(e) interfere with or circumvent the security features of the Services, related websites, other websites, or the Internet.

We reserve the right to suspend, disable, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

SECTION 14 – TERMINATION

We may terminate this agreement or your access to the Services, or any part thereof, at our sole discretion at any time without prior notice. You remain responsible for all amounts due up to and including the date of termination.

The following provisions shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

The information presented through the Services is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk.

We disclaim all liability arising from reliance on such materials by you or any other visitor to the Services or by anyone who may be informed of their contents.

UNLESS OTHERWISE EXPRESSLY STATED BY LUNUURIA, THE SERVICES AND ALL PRODUCTS PROVIDED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS, OR CONDITIONS OF ANY KIND, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT, REPRESENT, OR GUARANTEE THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16 – LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUNUURIA, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, OR SIMILAR ENTITIES OF SHOPIFY AND ITS PARTNERS, SHALL NOT BE LIABLE FOR ANY DAMAGES, LOSSES, CLAIMS, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES, OR FROM ANY OTHER CLAIM RELATED TO YOUR USE OF THE SERVICES OR ANY PRODUCT.

This includes, without limitation, errors or omissions in any content or any loss or damage resulting from the use of any Services or content (or product) posted, transmitted, or otherwise made available through the Services, even if advised of the possibility of such damages.

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Lunuuria, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys’ fees, arising from:

(1) your breach of these Terms of Service or any documents incorporated herein by reference;
(2) your violation of any law or third-party right; or
(3) your use of the Services.

We will notify you of any claim for indemnification, provided that failure to provide prompt notice will not relieve you of your obligations unless you are materially prejudiced as a result.

We may control the defence and settlement of such a claim at your expense, including selecting legal counsel. However, we will not settle any claim that requires you to assume any non-monetary obligations without your consent, which may not be unreasonably withheld.

You agree to cooperate with the defence of any claims, including by providing relevant documentation.

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service.

Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 19 – WAIVER; ENTIRE AGREEMENT

If we fail to enforce any right or provision of these Terms of Service, this shall not constitute a waiver of that right or provision.

These Terms of Service, together with the policies and operating rules posted by us on this website or relating to the Services, constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us, including any prior versions of these Terms of Service.

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 20 – ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be void.

We may assign, transfer, or delegate these Terms and our rights or obligations without your consent and without notice to you.

SECTION 21 – GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which the headquarters of Lunuuria is located, and the federal and state or regional courts thereof.

You and Lunuuria consent to the jurisdiction and venue of such courts.

SECTION 22 – HEADINGS

The headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 23 – CHANGES TO THE TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes on our website.

It is your responsibility to check our website periodically for changes. We will notify you of material changes to these Terms in accordance with applicable law, and such changes will take effect on the date specified in the notice.

Your continued use of the Services after changes to these Terms have been posted constitutes your acceptance of those changes.

SECTION 24 – CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at info@lunuuria.com.

Our contact information is:

Lunuuria Oy
Email: info@lunuuria.com
Address: Riukukuja 2, 00390 Helsinki, Finland
Business ID: FI3599161-7